We strive to ensure that you are satisfied with your purchase of our Hair Growth Potion. However, if you encounter any issues with your order, please review our refund policy below.
1. Eligibility for Refund
To be eligible for a refund, you must notify us of the issue within 7 days of receiving the product. The product must be returned in its original packaging, unused, and in the same condition as when you received it.
2. Non-Refundable Items
Please note that the cost of shipping is non-refundable, as these fees are paid directly to the courier company and are beyond our control.
3. Return Process
To initiate a return, please contact us at [contact email] with your order number and details of the issue. Once your return is approved, we will provide you with the return address. Please ensure the product is securely packaged to avoid damage during shipping.
4. Refund Process
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and the credit will automatically be applied to your original payment method within 10-15 business days.
5. Exchanges
We do not offer exchanges at this time. If you wish to receive a different product, please return the original item for a refund and place a new order.
Need help?
Contact us at {email} for questions related to refunds and returns.